Verizon
Repair visit for defective converter box 8 hours late, no callback
- 07-21-2007
- 2
After scheduling a repair or replacement for what is believed to be a defective converter box. Verizon has disappeared off the face of the Earth. I have called 3 times after speaking to 3 different Tech. Support people. I have yet to hear from a Verizon person if or when a tech will be here. Since they are now 8 hours late from there scheduled repair time and I was promised a call back and never did get one! I can only say they are Incompetent service. I really think its sad a company that size can function so poorly.
Well maybe they will come Sunday I guess I will have to switch to Optimum on line now.
Company: Verizon
Country: USA