Charter Communications
Wire company that is worst supply

Customer support that was toughest I've ever endured to cope with. Visits scheduled where never planned, and continuously being store by customer support to ensure that them to move your phone to additional customer support brokers that were inexperienced. On-hold to talk to somebody for 3 mins for fundamental solutions, for example changing fundamental functions or incorporating HD. Client service individual may place you on-hold for 10 mins for every problem you'll need resolved after requesting a fundamental support. On when telling them I'd numerous issues got hung-up. I requested there biggest bundle, and contains been the company possible. The electronic cable appears like I'm applying "rabbit hearing" Television antennas for the simple cable stations (2-40) and advanced stations for example HBO, cinemax, etc occasionally black-out. Customer support including boss are unapologetic or respectful about the support that was defective offered. Once they possess a 5 time window without calling specialist was overdue for visit. I really could go ahead and on and that I have just had telephone support to get a month to their wire/internet/. All I will state is everybody, please don't obtain support. You've to leap hoops through to obtain something accomplished, regardless of how the job that is easy might be. Their skilled like a couple of preschoolers to be a sizable organization. I'm eliminating instantly and changing to dish or directv network.

Company: Charter Communications
Country: USA

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