Charter Communications
Say no to Charter - Charter internet

I kept Charter internet for a year at $29.99/ month and suddenly on the 13th bill, I realized the price rose to $44.99/month. I called Charter to ask why it was increased so much and they said that the $29.99 offer was only for a year%u2026charter offers the 30mbps internet which no one does. At no point was I informed that the price would be going up, I was shocked at their response, this is the most ludicrous company I have ever come across, who quite frankly doesn't have any business strategy and if there is one it is to rip off their customers. Not impressed! I don't need 30mbps for gods sake, why boast about things that is not required, I would be OK with probably 15 mbps! I immediately cancelled the internet, there is no way i can afford to pay nearly 50 dollars for internet that I use less than 50 hrs a month.

Company: Charter Communications
Country: USA

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