Verizon
Upgrade Fees Charged On Contract Renewal And Home Phone

I have been a loyal customer for several years and I am very upset about all these fees. I just reuped our 2 year contract and had to pay Verizon 30.00 per phone 150.00 for my family plan. How dare you... I was also told that if I did not use the internet to get our new phones it would be 50.00 per phone more at the store rip off We would think that you. Verizon. Would take care of an existing contract. We also changed our home phone to Verizon and another fee of 35.00 at this point I will fulfill my 2 year contract and after all these years I will change my carrier... This company obviously does not care about their customer...

Company: Verizon
Country: USA

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