Priceline.com
Booked Two Flights by Mistake on Website, Charged $374.50

My husband & I browsing the web for airplane tickets to have his sister come to stay with us, so we could deal with a family issue. A friend had suggested priceline.com. While browsing and thinking we were just checking out flights, come to find out we had actually made arrangements for her on two different flights coming into two different airports on the same day. (Checking to see which one might be cheaper) After calling our credit card and realizing that indeed both tickets were being charged on our credit card for a total of $374.50, I called Priceline.com five different times,

After being hung up on 3 of those times trying to get ahold of a real person which is not a easy job not to mention they are very rude. They assured me that nothing could be done. Talking with supervisors didn't help either. I spent two hours calling between my credit card and priceline. And it seems that we will be paying for two plane tickets that no one will be there to use. The way they have the website set up, is easy to get sucked in and not even realizing that you have actually purchased plane tickets. There should be a law against something like this. I'm hoping that maybe enough people will complain and get this site off the net, it's definitely a ripoff. Spread the Word!!

Company: Priceline.com
Country: USA
Phone: 8003400575
Site: priceline.com

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