Expedia.com
Great customer service - US Airways, American and Alaska

Airline made a mistake and ended up charging $275 for a flight segment that had already been paid for through Expedia (long story - there were actually 3 airlines involved!) Expedia customer rep spent about 1.5 hr on the phone with Alaska, American and US Airways before obtaining a refund for me. I could never have navigated through a complex ticketing issue and was getting the runaround before calling Expedia for help.

Company: Expedia.com
Country: USA

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