Spirit Airlines
Free Flight Promise for Credit Card Application Not Honored After Denial

When I was on my Spirit flight from Atlantic City to St. Thomas December of last year I was told by the female flight attendant that I would receive a free flight from Spirit when I applied for the Spirit airline card. Under pressure as we were about to land, I specifically asked her will I still get the free flight if I'm denied and she told me yes. So my girlfriend and I both applied. She received her card and I was denied. A few months later I noticed my Spirit account had 4500 miles in it. This was miles from my trip and additional miles from applying for the credit card.

Recently I went to book a trip with Spirit using my miles and they told me on the phone that since I was denied I now needed a minimum of 20,000 miles to book a flight. I asked for a supervisor and spoke to Nick Adam at xt 1772 and he confirmed this.

I feel cheated and ripped off and I'm looking for a resolution to this because I was not able to do what the flight attendant told me, get a free flight.

Company: Spirit Airlines
Country: USA
State: Florida
City: Miramar
Address: 2800 Executive Way
Phone: 9544477965
Site: spirit.com

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