Diamond Resorts International - Hawaii Collection
RipOff - Misleading Information

We bought a timeshare at Kaanapali beach club in 2008. It was the largest mistake we've available. Not just are you able to purchase the factors at significantly less than half the cost elsewhere, however the guarantees they create throughout the revenue demonstration are fake and deceptive. There has been many events where I've attempted to guide concerns simply to discover they're unavailable. Their scheduling process cancels concerns randomly. They've doubled their preservation costs in the last 24 months. There's also resort fees that you simply need to spend plus they nickel-and-dime you with parking fees and wifi costs, even although you really are a participant.

The client service is horrible — they cannot do anymore than you are able to about the reservation program — even although you are having issues or have created a mistake. They declare they're devoted to customer support, but after three years of worrying, I've NEVER gotten a telephone call or a contact requesting when they can offer greater service or client satisfaction.

Company: Diamond Resorts International - Hawaii Collection
Country: USA
State: Hawaii

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