ETourandTravel
Vacation Packages
- 01-02-2012
- 14
This place will promise you one thing on the phone but then send you a letter with COMPLETELY different terms than what was promised. When confronted about it they say - well if you read the letter it clearly states that only what is in print will count. So they get you to purchase a deal on the phone - THEN send you the letter with the different terms - how in the world is this legal???
I even asked them to go back to the recording of the call -which they say all calls are recorded - they said it would not matter because they only go by what is in writing!!!
When I called to talk to them about the discrepancies they were rude and did not care that I got ripped off. They said I should just read the letter and there is nothing they can do. The woman was extremely rude.
Company: ETourandTravel
Country: USA
Phone: 4075152400
Site: etourandtravel.com