Best Travel Store
Not responsible

In the so-called "Greatest Vacation Shop", we purchased an airticket online with proper individual title. About the bill within the return e-mail, the title was appropriate also. Nevertheless, whenever we reached the airport, the traveleris first-name got completely incorrect. Based on the check in supervisor, the travel company didn't publish the right title towards the flight.

We named this journey company often. Every time we were placed on store for around 10 minutes. Whenever we ultimately achieved a person support consultant called Lilian, she usually stated that anything is proper and anything has been looked after. But nothing occurred in the airport. The airport sign in supervisor named the reservation heart also and informed us no body approached them. After 3 hrs of waiting and calling, we wound up to purchase another a lot more costly solution (400$ more in the cost of $1330 to get a circular trip.) in the airport and delivered the 70-year old traveler towards the plane. That is a really negative experience.

I still hardly understand the way the title ended up incorrect. Regardless, this journey company didn't assist their client at-all whenever a challenge arose. I don't suggest this journey company and site.

Company: Best Travel Store
Country: USA

  <     >