Orbitz.com
Overcharging credit card

Orbitz did good in booking our anniversary to Columbus, Ohio. Had a problem with Access America, so Orbitz did a goodwill jester and gave us a voucher of $30 off for our next booking. So I needed to book a room. I gave my credit card# with all information needed. I was informed they were having a problem with their system and she would e-mail and call me back. Never got the call back or e-mail. I got supicious and called my credit card company and find that they had charged my credit card 5 times for a one night stay. Called back and was informed there was no reservation. I informed them to cancel my reservation and remove the 5 charges off my credit card immediately. I told her, you are not to charge an account unless you have a reservation and not 5 times. I am disappointed and felt the gesture of goodwill voucher was a fraud. Will not be using orbitz after second let down. We will see if they correct this problem properly. Do I have legal action if not?

Company: Orbitz.com
Country: USA

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