JetBlue Airways Corporation
Bait and switch with Jetblue
- 09-08-2010
- 35
Jetblue had offered an extra twenty five percent of "trueblue" points when you made any purchase of the points until August 15th. Jetblue advertised that almost all their flights are around 5,000 points each way, i purchased 800,00 worth of points thinking i was getting a good amount of points for the money. I normally fly to New York twice a year and when i looked at flights using points, for one way the lowest was 10,700 more then double the 5,000 points they had advertised. I checked flights to other locations just to see how many points it would take and the lowest i saw anywhere was 8,000 not the advertised 5,000. Clearly Jetblue wanted to bait and switch customers to buy points by letting customers think 10,000 points would be a round trip not over 20,000.
Company: JetBlue Airways Corporation
Country: USA