Holiday Inn
Really poor service & support of paying customer in a room for 10 days

Arrive — got room. Next evening could hardly find a parking spotNext evening entering the Hotel parking was the first time we were informed that a parking permit is required, and lucky car wasn't towed. Hotel people told us at first request it was only good for one dayThen, at second inquiry, told pass was needed each day there was a game... No schedule or date was provided when they would be... I don't follow sports, could care lessAt third inquiry, schedule was requested however, what was provide was a b/w photo copy of something that made not sense, as I do not follow sports, they wouldn't even explain or mark the copy as to when the games were... Needless to say I was mad

Company: Holiday Inn
Country: USA

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