Agoda
Refuse to correct mis-booking

I arranged a resort that Agodais website stated was in Puebla, Mexico, however the real town it had been in was Heroica Puebla de Zaragosa. Not just did they WOn't stop the scheduling, however they never named or emailed me after numerous calls and emails FROM me, all of which caused a to make contact with me within 24 hours. Once they ultimately did enter contact with me, nicely next interval, they merely supplied me using the complete target of the resort within the incorrect town, one thousand miles away. After I reported they obviously hadnot actually bothered studying my emails, they replied that their termination charge is 100% of the area price. To begin with, that is obscene, but more annoyingly, it is completely unresponsive. On a number of my inquiries, I requested to talk to a genuine consultant about the telephone. Every time they stated you might contact within 24 hours. None actually named. Today they wont actually return my emails.

Don't book with the corporation.

Company: Agoda
Country: USA

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