World Strides
Extremely poor customer service

Our kids possess a prepared college journey with this particular business. We are heading from North Park to Sacramento on the Sunday. For just one evening, the price is $399 per child. Because you will find 3 people heading and that I have household in Sacramento, I requested to understand the flight to ensure that I really could alter my journey home to some later day. They mentioned that no modifications were feasible of course if I ought to change it out the day they'd not return me-any part of the cost house. I inquired what flight could be applied. They did not understand because the journey hadnot been arranged yet. Therefore, I questioned what flight could possibly be utilized. They did not understand this both. Then I requested nicely, what airlines perhaps you have utilized in yesteryear, to ensure that I really could contact to see the chances of price to alter the solution. They declined to actually provide me these details, mentioned they didn't understand what airlines have been utilized in yesteryear. (Your college moves each year.) They declined to I would like to talk to somebody within the journey division who might supply me these details. "The journey division does not talk to the clients."

Very hard to work well with, very costly to get a field excursion support. I'm likely to suggest colleges don't make use of this company. Actually, I'm likely to observe about changing them for next year.

Company: World Strides
Country: USA

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