Viking River Cruises
Agent

The Viking River Cruises broker "assisting" people guide our holiday for June makes repeated errors. She doesn't pay attention to communications I abandon her on her voice mail. She's often delayed answering emails. I ask her to complete something and he or she eventually ends up doing something different... Then I've to possibly email her or contact her to fix the error.

Reading others' grievances discourage me to take this sail!!! I wonder how Viking was selected whilst the best cruiseline 24 months before!!!

Company: Viking River Cruises
Country: USA

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