Educational Tours, Inc
Refund Policy

I recently closed my kid up for an 8th-grade visit to Washington DC although the corporation that was backed from the Junior High School. Since we were associated with activities beyond college that'll struggle using the journey routine, we ensured to buy the "Return Guarantee Safety" for $105.00 which permitted us to obtain a complete reimbursement (without the protection price) for almost any "any cause". Muchas we expected, we wound up having a scheduling clash that was acknowledged 8 weeks after registering and 8 weeks prior to the real journey. Upon calling Academic Excursions to obtain a reimbursement, we were informed our demand needed to be produced in writing. We instantly picked a demand and involved all the necessary data. We were informed that because the funds up to now were car picked from our Mastercard Debit Card, the reimbursement would need to be attributed back again to the card, which by itself is absurd simply because a charge card isn't a credit card and also the resources weren't being billed. Nevertheless, we were informed this could be the fastest method so we decided.

After almost a month, we approached Academic Excursions by telephone to confirm the standing of our reimbursement and we were informed it requires 4-6 weeks to procedure a reimbursement request. When questioned why it requires such a long time we were informed “there are discounts before yours plus they are prepared within the purchase they're received”. This really is total garbage simply because they'd the machine put up to auto-draft our debt card for every payment transaction. It generally does not get 4-6 months to redeposit resources into a merchant account or problem a credit to some bank card. It's very apparent the corporation makes a good deal of cash promoting their “Refund Promise Protection” after which kiting your cash for over per month and gathering attention in your stability. The standard and ethics of the organization is significantly under consideration so far as I’m worried. I'll never conduct business with this specific business again under any conditions and that I wouldn’t suggest them to any college, guardian or business.

Company: Educational Tours, Inc
Country: USA
State: Illinois
City: Deerfield
Site: educationaltours.com

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