Hoiday Inn Express
$50.00 Holding Fee Charge

On December 14, I remained in the Holiday Inn Express in Auburn, following a long-day of journey I've often loved my remains at Holiday Inn Conveys. Our criticism is merely this - I had been billed a fifty buck store charge without my understanding (it's not shown on my published statement) I had been not educated at that time of my sign in or checkout. After I named and talked with Daniel, to inquire why if was billed additional for my space. He infomed me this really is their plan along with a indication is published about the wall. He talked in my experience in a condesending tone, declaring it's not really a cost it's a store, it'll be delivered to my consideration in 5-7 days. I advised him it's a cost, to my bank account, without my authorization, and also the cash isn't readily available for me therefore actually I'm being billed for this, till they reunite it to my account.

While tourists arrived at your hotel or any resort, they're exhausted and anticipate great support. It's bad support to merely post an insurance policy, your team ought to be making the effort to see your visitors of any "hidden costs" you intend to cost.

You've dropped me like a potential client. Pity you Holiday Resort for getting another company of dishonesty and never pricing your visitors. E. Housh

Company: Hoiday Inn Express
Country: USA
State: Georgia
City: Auburn

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