Allegiant Air
Denied Check-In 10 Minutes Late With No Refund or Rebooking
- 12-04-2009
- 10
We were supposed to check in at the airport on 12/4/09, and we were running 10 min behind. We got to the desk and the guy basically told us that they closed 10 min ago and that we lose our money.
When I asked to talk to a supervisor he called the police instead of the supervisor and we still had at least 35 min. Before the plane left.
He offered suggestions to a girl and basically told us that we will be losing our money instead of trying to help us with the situation.
When I called to the head office they basically told us the same thing and is not willing to help us when asked to talk to their supervisor they told me that they do not talk to anyone that it will take 24 to 48 hours before they will talk to them.
Company: Allegiant Air
Country: USA
State: Nevada
City: Las Vegas
Address: 8360 S Durango Dr
Phone: 7025058888