U-talk Unlimited
AMERICAN VALUES ripoff fraud unauthorized withdrawl from bank account totalling 249.95

U-talk called, company ws to send information for one product. Company was authorized to have 3.95 only, i gave check number to do so.

Nothing came, but when i checked bank account, u-talk had deducted another 3.95 plus 99.90 and 139.95 out of the account.

I called to complain and cancel everything. They stated they would send me documents to fill out to get my money back. I filled them out and they acknowledge receiving them on may 28. They then told me i would have my money within 14 bus. Days.

When nothing came, i started calling. That is when they started the run-a-round with me. First they said the checks were sent, then they were lost and a tracer put on them.

Next they just kept telling me they were sending it up to the front office for review. Spoke with cindy cortez on 07/28/04, who transferred me to supervisor dave, id0129, who said it sould only take another 10-14 days.

Called 08/10/04, woman told me dave was mistaken and it would take 4-6 weeks. I told her i was given a guarantee that it would be here and she told me to shut up complaining and hung up

Called 08/20/04 spoke with rep #4412, jamie, still no check, called 08/27/04 and spoke with cloe, id 5739, transferred me to sean, supervisor #1794, who gave me back to dave, who again said he would send a request to the main office

Called 09/14/04, spoke to miguel, supervisor, who again said would send a request to the main office

Send certified letter10/01/04 to u-talk, nothing yet.

Kimberly
PHOENIX, Arizona
U.S.A.

Company: U-talk Unlimited
Country: USA
State: Nevada
City: LAS VEGAS
Address: P.O. BOX 18434
Phone: 8002070174

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