Infinity Incentive Group
Did nt refund deposit of $100

Dear Sir:

The following company:

Infinity Incentive Group

P.O. 3479

Lake Havasu City, AZ 86405

WEB Page: http://www.infinityincentives.com/

Phone Numbers: 1-866-333-7305 (Customer Service)

1-800-309-6192

Offered a free travel promotion to anywhere in the USA.in order to do this, they requested a $100 prepayment to cover service fees and taxes.

We were given Pin # P158623 and sent the paperwork for a travel request. It was not possible to return the paperwork in time because I was on vacation. Due to a number of restrictions, it was unlikely that we could book travel to the specific place and date we required.

I called Customer Service and requested a refund of my $100 deposit fee. They indicated I should put the request in writing. I sent a letter on July 7 requesting my refund.

I called Customer Service on 08/12 and asked why my refund was not sent. They indicated it would take 8 weeks to process. It is now over 8 weeks.

I have tried again to make contact with Infinity Incentive Group again via both phone and E-mail. No one ever answers the phone and clicking “9” does not work for leaving a message. I also sent E-mail through their WEB page but have received no response.

You will note that there are a number of complaints against the Infinity Incentive group at:

Http://usashameboard.com/complaints/no-refund-c42894.html

I need assistance in securing my refund and would appreciate your help.

Very truly yours,

Lloyd M. Uhler, Jr.

1300 Glen Cove

Richardson, TX 75080

Phone No. 972-690-9518

E-mail: lloyd_uhler@sbcglobal.net

Company: Infinity Incentive Group
Country: USA
State: Arizona
City: Lake Havasu City
Site: infinityincentives.com

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