Saveology
Incentive Travel Plus Travel Bought and Not Received

I purchased a 3-night stay in Orlando from Saveology for $59. The first step was to redeem a voucher within 24 hours - which I did. I then received a form in the mail for me to make a reservation with an outfit called Incentive Travel Plus. I sent in the form along with a $50 check and did not hear back. After two months I sent requests to Incentive Travel Plus on their web site for a confirmation of my travel dates and still got no response.

I finally called Saveology and they offered a refund of $25. I said that was not acceptable and demanded a full refund of $59. An agent and a supervisor both told me the same thing and I demanded a full refund. They said they would have a higher level manager review my request and call me back within one hour

- I did not get a call back.

I have now disputed the charge with American Express. Do not do business with Saveology or Incentive Travel Plus. It's the old "sounds too good to be true" story!

Company: Saveology
Country: USA
Site: saveology.com

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