Fairfield Inn By Marriot
Manchester, CTFairfield Inn By Marriot Fairfield inn charged me $1,120 for smoking in my room and say it's their policy!

Traveling & Tourism

This hotel charged me $1,120 on my credit card without my knowledge on the day I checked out. When I called the hotel they said I had smoked in my room. I stated that first, I did not smoke in the room and second, there is only a 250.00 smoking fine. The manager said that it is there policy to charge 250.00 (280.00 with tax) PER DAY. I stayed 4 nights. I called everybody and no one would give me any answered. One customer service rep said they "negotiated" and the hotel was willing to only charge me for 2 days. THAT'S 560.00 once they ADD TAX. I declined and called my credit card company.

This is stealing. These people should be prosecuted. It's over $1,000... Isn't that Grand Theft?


Company: Fairfield Inn By Marriot
Country: USA
State: Connecticut
City: Manchester
Address: 121 Pavilions Drive
Phone: 8606489796
  <     >  

RELATED COMPLAINTS

Marriot Hotel and Golf Club at Champions Circle
Marriot Hotel, Marriot Hotel and Golf Club at Championship Circle, Steals money from customers uses credit card check in then changes your bill

Courtyard Marriot Richmond, Virginia
Courtyard complaint

Comfort Suites
False smoking claim

Marriot Hotels
I (member# 195924840) had the

Marriot Hotel
Not Reliable

Fairfield Inn - downtown Louisville, KY
$250 smoking charge for smoking neighbors

Fairfield By Marriott, Galesburg Illinois
Fairfield By Marriott Charge of $250 to clean smoking smell from hotel room despite the fact we did not smoke

Fairfield Inn And Marriot
Charged my debit card and won't refund Alaska

Best Western Carpinteria Inn
Dishonest hotel charge ripoff by accusing non-smokers of smoking

Comfort Inn Monticello
Unauthorized charge to my credit card