Spirit air lines
Employee Said Bottle Allowed in Carry On but Security Removed It

I called customer service and was told I could take a bottle [alcohol $50] in my carry on, as long as the seal wasn't broken. When I checked in security removed it and told me I couldn't. I explained the call and they said, Spirit has nothing to do with security. I don't think your employee should have misinformed me of this. I had already made preparations to mail items that I couldn't take with me. I think I should be compensated for my loss.
Thank You, Shirley [removed]

Company: Spirit air lines
Country: USA

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