BookIt.com
Didn't get reservations I booked

I came across a good deal having a fantastic trip on bookit.com, experienced the scheduling procedure, but after I set my charge card # in and visited "guide it", I acquired a mistake site and maynot do something. Half an hour later I acquired a phone from my charge card - it got scheduled twice. I named bookit.com and was placed on store for 10 units three times each, simply to be informed their program was along and also to call-back. Meanwhile, I acquired 4 emails stating my reservation was established, however it was the drastically wrong trip for more income. I named, was about the telephone for 45 units where the man explained airlines alter routes constantly, nothing they are able to do about this, but he'd have their trip division mail me with additional options. 5 hours later with no mail, I call-back. He did not actually stop the double-booking! After being about the telephone 75 units this time around, I acquired my trip transformed, however it still drew AND price more. I never might have created the reservation with that trip within the first-place! They needed to stop my additional trip, however they hung-up on me! Therefore, obviously I had been on-hold permanently again, they stated they'd stop it, but itis still on my charge card! I had been really annoyed and requested for an update or total termination for several my lost moment, however they could not do this since it was scheduled online. What??? I tried twice to obtain a your hands on a boss since the "customer support" people believed it had been enough they ended my double-booking without any cost in my experience. Ha! I expected to get a bossis immediate point, and he or she explained they make use of the quantity I used-to obtain a your hands on their administrators. Whoa, worst organization I've ACTUALLY handled!!

Company: BookIt.com
Country: USA
Site: bookit.com

  <     >