Century Plaza Hotel
Valet, Management, Costumer service

The valet employees do not speak English. They locked my keys in my car, I had to wait 45 minutes for AAA to arrive. The hotel manager and the valet did not want to take responsibility for this. AAA cost me $65 to open my car door, and the hotel did not pay for it, and were not willing to help in any way what so ever.
They are careless, mean, and have absolutely no shame in their lack of responsibility, and costumer service. Granted the rooms are very beautiful and nice, how ever, there are better hotels in the vicinity that are more appreciative towards the costumers. I do not recommend staying here.

Company: Century Plaza Hotel
Country: USA
State: California
City: Los Angeles
Address: 2025 Avenue Of The Stars
Phone: 3102281234

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