Expedia
The worst company I ever dealt with

I have never dealt with a company like expedia before. I would never recommend them! I recently booked a hotel room for Denver last week. I booked two weeks in advance and paid and received confirmation. A week later they sent me an email saying they were unable to accommodate my reservations at the hotel where they sent me a confirmation. What’s the point in pre-paying and getting a confirmation?

At this point all hotels in the area were booked. They would not give me a refund and offered to upgrade my hotel, in which they didn't. They put me in a DUMP with no A/C (it was 85 degrees in our rooms) intolerable!!!

Within that week they screwed up my reservations several times. I kept a phone log and figured I spent over 5 hours on the phones. And the amount of stress it caused me was horrible. The company offered me nothing! I have recently sent over a complaint to corporate offices demanding something be done... Doubt it will.

Regardless my trip was ruined from booking through Expedia! I will never use them again, nor will I get the vacation I should have had back! I have never been more upset with a company! And hope word gets spread how horrible they are! No one should have to deal with this from a major corporation.

Company: Expedia
Country: USA
Site: expedia.com

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