Travelocity
Never again

After stranding me and my wife in Manila, Philippines by voiding our tickets, Travelocity proceeded to take payment only to tell us that 'maybe' it would be returned in 30 days. It was impossible to contact them on their customer hot line and when I emailed them, they offered no explanation. The moron in their customer service department had the nerve to email me with the news they had voided our tickets and to thank me for allowing "... Travelocity to serve my travelling needs..." They are unethical and very adept at avoiding any responsibility for their screw-ups. I am disgusted at the way they totally misrepresent themselves and their service in TV advertising and I wish some consumer group would expose them for the charlatans they are! Never again.

Company: Travelocity
Country: USA
Site: travelocity.com

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