Travelocity
Travelocity no refund, no callback - Airline Tickets

I purchased tickets with AeroSvit airlines, through Travelocity. It has been 3 MONTHS since my flight was cancelled and I requested a refund. I called Travelocity at least 8 times, every single time being PROMISED to be called back and updated on the status of my refund. NOT A SINGLE CALL BACK, in 3 months. I spent hours of my personal and valuable time on the phone calling Travelocity Customer Care. My flight was supposed to be in one week, and I cannot buy new tickets until I receive a refund for the old ones. Its like they aren't "moving a finger" to resolve my problem. If I don't get that refund within the next week its going to get very ugly. Im just exhausted.

Company: Travelocity
Country: USA

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