Quality Inn, Winnie Texas
Free internet bull - worst service in the world

My stay at the Quality Inn was a nightmare. The clue should have been when I found my door open upon returning to my room. House keeping left it open, problem for thieves to come in. Later after finding my door open, a maid supervisor entered my room without knocking, and when challenged by myself, states she was checking to see if the room had been cleaned. Bull no place opens your door with a master key when a guest is in the room. I believe she was casing the place to steal computers and anything else they could. I guess that's why they have a sign in the front lobby stating they are not reponsible for stolen items.

My job depends on being able to use the Internet and filing reports to my Corporation. When I stopped in Winnie Texas, I was assured (first lie) that the Internet Access was great. The first night it would work a little then go down, the second day it would not work at all.

When I reported this to the front desk, the only excuse they could give me was, " well everyone else is using it", then had a tech call me to see what the problem was. To make a long story longer, it never worked.

This is when it gets bad. I told the front desk, I was going to leave and wanted my money back for the same day, since I was not able to do my work for the whole day, and they could not solve the problem. They were rude in telling me I would not get my money back, and offered very little support to solve the problem.

They refused to give my money back. That was the end of the rope for me. I called the Sheriff's Department of Chambers County and told them I would be protesting on public property with a sign that talked about the poor service. I was told by the Sheriff's Department I could not without written permission from some judge or I would be arrested. So much for 1st Amendment rights in Chambers County.

If you want any service from a motel, DO NOT STAY AT ANY QUALITY INN in America. They are all franchises and they don't care what you think. These kind of places should be shut down. I warn anything, if staying at the quality inn in winnie, texas you will lose.

Company: Quality Inn, Winnie Texas
Country: USA
State: Texas
City: Winnie
Address: 46318 I-10 East
Phone: 4092969292

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