Diamond Resorts Internationa - Club Sunterra
Ripped me off $16,000.00, fraud deception scam TIMESHARE FROM H

Sunterra Corporation / Diamond Resorts International
Fraudulent business activity a scam Club Sunterra ripped me off $16000.00 Deliberately provided deceptive information then continued with a rude fraudulent service, violated disability Act Title 111 28 CFR Sec 36.104, and is retaining all my money.

In 2004 I lost my loved one to a bottle with a cancer. Emotionally fragile I became a perfect target for scams artists.in 2005 savvy marketers used the outmost tactics in misrepresenting the timeshare Club Sunterra and made me to believe that I will be able to use the club for my conferences.

As soon as I paid $15,400.00 I realized that to make any reservations was an impossible task.in 2007 I made the reservation at a resort in Orlando. I arrived there with my service dog and provided the front desk with a registered service dog card. The front desk employee took all my information deducting the timeshare points; she also took my credit card information in order to charge me extra for my service dog.

In the end she walked around the desk and reported you don't look disable to me. She refused to give me keys to my room. I could not believe those events. I left the facility shacked (please note they deduct my points and charged me for the dog).

Over the next 5 months I called the club membership multiple times requesting to talk with a manager. Repeatedly, I was informed that this is not our policy.

In January I got statement for a 2008 maintenance fee. I called again and reported that I will not pay unless I speak with a manager.

In the end of April manager call me informing me that the quality of the service has nothing to do with my responsibility to pay for my maintenance fee, furthermore she will issue some of my lost points back normally we don't do that.

How stupid one could be to believe that? Unfortunately, I did for the last time.

On May 1st I send a check for $705 to pay for my 2008 maintenance fee. On May 23rd 08 two certified letters were delivered to me and I sign for them. It was a Notice of intent to retain the membership in satisfaction of outstanding obligations and supposedly they were giving me 20 days to respond with my objection.

I called immediately, but my membership was already canceled, my membership account no longer in the computer, but my check still deposited in their account.
How many other costumers are being ripped by this company?

Please assist me! I have an appointment with an attorney in a week, but is it worth it? I know I will just prolong this tortures emotional stress adding an additional cost. But I know I need to proceed with it in order to protect other innocent vulnerable citizens, who maybe are the next victims of this fraudulent business that operates under the cover of service misrepresentation, deception, corruption holding no ethics and integrity.

Company: Diamond Resorts Internationa - Club Sunterra
Country: USA
State: Nevada
City: North Las Vegas
Address: 3865 West Cheyenne Avenue
Phone: 8002797764

  <     >