Yahoo Travel
Four weeks to get $161.18 travel refund after their error

It has taken four weeks to get Yahoo/Travelocity to agree to a full refund of my $161.18, even though the mess-up was their fault. I will see whether I actually get it in the 7 to 14 days it now takes. I will never use them again.

I had to make four phone calls over the four weeks and send one email to the supposed consumer relations department, which came back as a fatal error. I do not think that department really exists. I think they were trying to stall me long enough that I would give up. No way.

Company: Yahoo Travel
Country: USA

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