American Airlines
American Airlines items stolen from luggage, baggage, on a flight MIA-BOS

My 1000-dollar digital camera was taken out from my luggage. It was gone when I got to Boston, coming from Miami. I called American Airlines but they said they only cover shoes and clothing.

I don't care if TSA personnel, or any other agency did it, the airline has to guarantee the satisfaction of its customers. Why can't the place surveillance cameras wherever luggage is opened?

I have been flying American Airlines since 2003 and have accumulated more than 120,000 frequent flyer miles. Now I am very disappointed about this company.

Company: American Airlines
Country: USA
State: Texas
City: Dallas
Phone: 8008828880
Site: aa.com

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