Westgate Resorts
Timeshare Unit Not as Promised and Cancellation Refused

I have recently purchased a Westgate Resort timeshare. I was told that I would be purchasing a timeshare at a five star hotel. I was never given an option on the exact resort I wanted or the week I wanted reserved. Instead, I was given a unit at the Westgate Towers on a week that will never fit my working schedule. I tried to cancel but have been told that I am out of my 10 day cancellation window. I have been back to the sales office several times and have left several messages. I have not been given any answers on what I can do to change my reservations. Instead, I have just been given lies about how the supervisor is never present. I would like to cancel timeshare and do not want to pay anything else. I want to know what the best way of getting out of this mess would be. My next charge will take place on January 20th, so I would like a helpful answer ASAP.

Company: Westgate Resorts
Country: USA
State: Florida
City: Orlando

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