American Airlines, Inc
Baggage Lost Once and Bumped Three Times in Two Months

I traveled with AA three times in two months. They managed to loose my baggage (once) and bump me off my flight three times. Congratulations. I thought I was in one of those candid camera shows. The staff was amazing in trying to help me-but the company CEOs ought to be shot. And any judge or legislator that allows for the practice of overbooking should be out of a job. Overbooking should be illegal, period.

Company: American Airlines, Inc
Country: USA

  <     >