Priceline.com
Hotel star rating differs and extra bed upgrade fee charged
- 09-13-2006
- 3
Just another unhappy and very mad priceline customer.
I bought a hotel room in NYC that I thought was rated 4 stars by priceline but only 3 stars by AAA. That in itself explains the price difference. The real bad part of the experience was when I called the hotel to request a king size bed and they told me that would be a $60.00 per night upgrade. After being stonewalled by various customer service people I had to E-mail someone who told me I should have read the fine print which allows the hotels that discretion.
They are a totally deceptive organization run by thieves and con artists. They hid behind rigid and inflexible policies to disguise their fraudulent practices. I just hope that I can prevent this from happening to other people.
Company: Priceline.com
Country: USA
Site: priceline.com