Fairfield Resorts
Uncalled for comment from sales person ripoff

My wife and I just got home from attending a sales presentation in Destin, Florida offered by Fairfield Resorts. Because I am an avid reader of usacomplaints.com, I knew in advance I was not going to purchase anything. If they want to offer us a vacation for 39 dollars and a 50 dollar dinner, then ok, we will listen to your sales pitch.

Anyway, after listening to the presentation and the sales pitch and going on the tour I was pretty obvious to the sales person that I as not going to purchase.
Then, this sales person named CHRIS KEMP dropped to a new low and made the comment, speaking of my wife "Well, if you don't take her on vacation, someone else will." OH MY GOODNESS, my heart started pounding in my chest and I was VERY close to cussing this person out, right in the parking lot.

How dare he! My wife knew I was really ticked off. She insisted I remain outside the building and cool off before we went back in. We went back in and I of course, even moreso now, stuck to my guns and said, no, no, no, no, no to all of their offers. We left without buying anything and still got our 50 dollar dinner certificate.

As we were about to get in the truck and leave, I told my wife. "I am so tempted to go speak to a manager about him", and she said "go ahead".

I went inside to the reception desk and asked for a manager, telling them it was in regards to a VERY unprofessional comment made by their sales person. The receptionists looked shocked. I then was led to an office where I was met by "David". I told him of the comment and I thought he was going to hit the floor. He appeared to be in total amazement that someone would say that.

He agreed the comment was VERY out of line and furthermore stated he would see that such comments are not made again. He told me this was worthy of an apology letter and took my information to send it to me.
I understand high pressure sales pitches, and I was prepared for them so they did not bother me, but such comments as this are totally rude, crude and grossly unprofessional.

Company: Fairfield Resorts
Country: USA
State: Florida
City: DESTIN

  <     >