Orbitz
Doesn't Honor It's Lowest Rates Guarantee RIPOFF

I used Orbitz to book a hotel room in Syracuse, NY back in January. The very same day I found the exact same room in the exact same hotel for a much lower price. I immediately sent an email to OrbitzSaverGuarantee@orbitz.com with the information just as they request it (including a screen shot of the website with the lower price).

I never heard back from them. I continued to send emails every couple of days. Still, no response.

I finally sent an email to OrbitzSaverGuarantee@orbitz.com and copied every email address that I could find on Orbitz's website. I have still never heard back from them.

By the way, the cheaper rate that I found was on the hotel's own website. I will never use Orbitz again and have told everyone that I know to avoid them also.

Company: Orbitz
Country: USA
Site: orbitz.com

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