United Airlines
Bonehead coustomer service

Last July I went to Las Vegas. When I arrived there my luggage was lost. It took them 3 days to find it but I did get it. The real fun started when I tried to go back home. I got to the airport, they had canceld my return ticket and wanted to know how I got to Las Vegas! I told them that they had flowen me there but they insisted they had not! Well after I showed them by bag with there lost luggage tags on it they gave me a new ticket (after an hour of talking to supervisers). Well so I board the plane and the cheap french made AIRBUS breaks down on the tarmac. So it's 100 deg in Vegas that day, no ac on the plane needless to say we where roasting! After an hour they gave us some free warm water or lemmonade (what no ice). So they fix the plane for 4 hours. I finally get home to Denver at 10pm (was supposed to get there at 5). My pre paid shuttle was no longer running so I had to take a $85.00 cab ride insted of a $14 shuttle.

Company: United Airlines
Country: USA
State: Colorado
City: Denver

  <     >