Priceline
Charged $4,507.50 for Six Hawaii Tickets Before Seeing the Itinerary

Traveling & Tourism

To Customer Service Priceline.com,

I will be sending this e-mail to all the major newspapers with travel sections,

On June 3rd of this year, I too had a bad and expensive experience with that so called name your price service, I was trying to purchase 6 tickets to Hawaii for my sister and her family, and I ended up being charged 4507.50. I did not even get a chance to see what I was getting her into before it was tooooo late. Now my sister and I are battling with each other as well as Priceline and MBNA.

I will just have to switch to a more customer friendly credit card company in the future. After I got a response from Priceline via e-mail, I told them that I would tell my family and friends about their crappy service and deceiving website, my niece told me today, she was going to use Priceline to buy 3 tickets to Fl. For Thanksgiving. After I told her what happened to me, she said she was going to use Expedia, I really like them better, what you see is what you get. The point is, once you surrender your credit card number, Priceline has complete control of the transaction. I was trying to tell my sister to use Expedia, since I have booked my last two vacations to Cabo San Lucas and Hawaii.


Company: Priceline
Country: USA
State: California
  <     >  

RELATED COMPLAINTS

Priceline.com
Given tickets with times that ruin our trip and pay to change

Priceline.com
Fourth bid placed after rejections and $859 charged for tickets

Priceline.com
Charged over $1,100 for tickets I never accepted and later forfeited

Priceline
Hotel cheaper on its own website, low price guarantee refused

Priceline
Refused to reschedule flight and rental car after snowstorm

Priceline.com
Double charge on credit card not removed, dispute disputed

Priceline, Priceline.com - Name Your Own Price
Airline Reservation Made Without Review, $440 Not Refunded

Priceline.com
Refused any credit for cancellation made over 24 hours ahead

Priceline.com
Hospitalized before wedding and offered only half refund