Travelocity.com
Hidden Flight Fee and Rental Car Promotion Not Honored

I booked a trip to Huntsville, Alabama a few months ago. I entered a promotion for a rental car for one free weekend day. It was honored when I checked out but not when I paid. I emailed Travelocity regarding this issue and they took over a month to get back and all they said was they could not find a promotion. I went the extra mile to attach all documentation I had for this purchase and promotion and it still was not honored.

I also booked a flight through Travelocity which charged me X amount of dollars. My credit card statement said $15 Travelocity charge. On review of my purchase there was nothing saying "Travelocity fee" and when I looked on the airline's website the price of the flight was cheaper!!! Very sneaky!

Company: Travelocity.com
Country: USA

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