Orbitz.com
Orbitz.com worst on line travel agent do not use! - airline booking

I recently booked international flights on orbitz. They allowed for a courtesy cancellation so not being sure of travel plans I canceled several times before finally booking. Website said fees 100% refundable but got charged $20.97 service charge each time which was never listed on original fees. I called customer service 3 times, wait 30 mins. Got disconnected twice, last time rep rude when I asked to speak to supervisor she hung up on me! More important I booked my flights with confirmed seat assignments for my 8 y/o, wife and I. I recently checked my seat assignments and discovered they were wiped out. Now my daughter (8) is sitting by herself for an 8 hour international flight. Rep said nothing they can do about it since all seats now full.
I will never use Orbitz again!!! Suggest you not use them either.

Company: Orbitz.com
Country: USA

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