Orbitz.com
Changing One Leg of Flight

I tried to change an outgoing flight and planned to pay the additional cost in airfare, plus $100 airline change fee and $30 Orbitz change fee. The total came to $389, but I had to call the 800 number since it wouldn't allow me to book online. I was told the change would be over $1000 because they would have to reissue the whole itinerary, not just the outbound flight. I have never had this experience with an airline or third party travel booking site. Additionally, I was on the phone for 55 minutes, most of the time on hold. Once I reached a human, I had trouble understanding them because of a thick accent.

Never again...

Company: Orbitz.com
Country: USA

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