RoomStays.com
RoomStays.com HORRIBLE service

This company not only charges a 9.95 fee to reserve a room through them, which they cannot provide you a receipt for, but they never cancelled my reservation even though I cancelled in plenty of time and their call center service is horrible. They have no escalation capability outside of sending you off to a manager that quotes policy and procedure and will not escalate from there. I will never use them again.

Company: RoomStays.com
Country: USA

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