Orbitz
Strong caution about reserving a hotel room through Orbitz

DO NOT book any lodging through Orbitz when the reservation is for that day.

When a recent snowstorm shut down the Denver Airport I decided to make a reservation to assure I would have a location if I could not fly out on that day. Although the site had "Cancel by 4:00pm" highlighted. Only later in the small print did I see that cancellations that day would still be charged the full amount. I would have saved myself almost $100 had I booked directly with the hotel chain.

The 90 minutes I spent trying to speak with an actual person made no difference.

Learned my lesson, and also decided to never again deal with Orbitz.

Company: Orbitz
Country: USA

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