Allegiant Airlines
Flight Cancelled Just Before Leaving for Airport, No Alternative Offered
- 03-17-2013
- 19
Right as we were about to leave for the airport, Allegiant called to cancel our flight. Options were to reschedule to the following day or get a full refund. There was no manager available to speak with and if we wanted to wait to make a decision we had to call back and wait on hold for at least 15 minutes. Incredible! There was not an option to put us on a different flight. Really there was no effort made to accommodate us at all. Can't figure out why they did not call us the night before to cancel. I even got an email the previous day to print my boarding passes. Really?
Company: Allegiant Airlines
Country: USA