Greyhound Bus
Greyhound bus late and overbooked

Arrived well before departure, checked baggage, staff friendly and helpful, as far as standards in Penn Station Newark are concerned. No complaint there. Bus was over thirty minutes late, understandable, but not acceptable. HOWEVER, for whatever reason, eight to ten PAID TICKETHOLDERS were left at the curb because the bus was overbooked (?) I do have sympathy for the driver, the poor man took a real verbal beating and seemed to retain his composure. Luckily the passenger I took to the station had the good fortune of me remaining until she boarded, which did not happen. We got in my car and sped to the next transfer stop in Philadelphia, where Greyhound made sure she was on the bus for the next leg of her trip. But what about the other passengers standing at the curb in Newark New Jersey at eleven P.M.in December? What about the gas and tolls I spent? Shame on Greyhound. Next time, I will do all I can to avoid using their services and giving them MY money.

Company: Greyhound Bus
Country: USA

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