Groupon australia
Bad customer service

We purchased a voucher for a seven night stay at Baan yuree resort in Phuket c/o Ezystays through Groupon. Everything was confirmed until an e-mail was sent to us from Ezystays advising us of the change of hotel. Apparently Baan yuree double-booked and will not confirm our booking. We've got all the e-mails and hotel vouchers to prove otherwise. We've tried to get in touch with both Ezystays and Baan yuree about this matter but to no avail.

Company: Groupon australia
Country: USA

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