Cricket Wireless
Very Bad Customer Support

Cricket instant continues to be our company for a while today and even though they offer sensible pricing on ideas and telephones, their customer support is beyond bad. Calling *611 from your own Cricket telephone links one to their automatic support that includes a number of choices aside from the "Talk To a Person Service Agent" choice. Needing to perform the right path round the automatic support isn't only time intensive but additionally really, very frustrating. Often, the automatic support weighs on me, THEN WHEN OF COURSE IF I actually do reach consult with somebody (that will be usually a repetition from payment who I will barely comprehend) they're in a total-loss as it pertains to addressing any concerns I might have. The only real "useful" info they are able to provide is informing me togo right into a Cricket Instant Shop for help or even to visit the Mycricket.com site, which doesnt supply any assistance possibly aside from several good sense FAQ's. It can not be that difficult to supply individuals with correct customer support, might it? Ha, evidently for Cricket Instant it's! I am presently in the centre of the psychological debate with myself as I sort this! I am changing providers

— an extremely furious cricket client (for the time being)

Company: Cricket Wireless
Country: USA
State: California
Site: mycricket.com

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