Cricket Wireless
No Live Customer Service by Phone or Internet, Switching Providers
- 01-06-2013
- 95
I've had Cricket for over 3 years now. While the coverage in my area is adequate, I really am going to finally change providers because no one is home!!! There is absolutely no way to talk to a live person regarding service issues. None, zip, nadda. I have had several occasions of needing to just talk to someone and I have to drive all over town to find the "right" store (not all can do all things). I can't even send corporate an email or snail mail because they don't give you information to do so anywhere on the website. Customer Service (REAL service) is my #1 consideration in choosing any provider. Cricket, you lose! There are enough other cheap companies now that I am not stuck with you. Bye-bye.
Company: Cricket Wireless
Country: USA